Support & training
At it’seeze, we ensure you're never alone on this journey. You will have a full team behind your business.
Alex Haines - it'seeze Torbay & Exeter
In business for yourself, not by yourself
Starting your own business can be both exciting and daunting. At it’seeze, we ensure you're never alone on this journey. While you enjoy the autonomy of running your own business from home, you also benefit from the robust support of an established and successful company.
Our comprehensive training and ongoing support are designed to equip you with the knowledge and confidence to launch and grow your website design business effectively. No prior experience? No problem. Our programs are tailored to guide you every step of the way.
“Choosing the it'seeze franchise was an easy decision because of the amount of support offered.”
Nic Johnson, it'seeze Hull
Comprehensive training
Your journey begins with a 5-day intensive training course at our Devon Head Office. This hands-on program covers all aspects of running your it’seeze franchise, from understanding our website offerings to mastering client acquisition strategies.
Following this, you'll spend a day with an established franchisee, gaining real-world insights into daily operations, networking, and client interactions.
Continuous learning opportunities
Learning doesn't stop after the initial training.
We offer ongoing opportunities to enhance your skills through:
Online academy with How-to videos
Regular check-ins and Zoom updates
Online and face-to-face training sessions
Dedicated Franchise Development Manager
From day one, you'll have the personal support of our experienced Franchise Development Manager, Alex Brook. Alex is committed to guiding you through each stage of your franchise journey, offering assistance whenever needed through regular catch-ups via email, phone, and in-person meetings.
Online support centre & community forum
Access our comprehensive online support centre, filled with valuable resources, including sales tips, video tutorials, and marketing assets. Engage with our dedicated forums to discuss topics, share ideas, best practices, and success stories with fellow franchisees and the Head Office team.
A Dedicated Support Team Behind You
One of the biggest advantages of the it’seeze model is the experienced team working behind the scenes to support you and your clients.
When you run your own web design business with it’seeze, you are never expected to do everything yourself. Our in-house team handles the design, development, technical support and platform management, allowing you to focus on building relationships and growing your client base.
Our designers work with you to create professional websites for your customers, while our technical specialists ensure everything runs smoothly on the Lightning platform. From website updates to technical queries, there is always a knowledgeable team ready to help.
This means you can confidently offer high quality websites without needing to be a designer or developer yourself.
Support for You and Your Clients
Your clients benefit from the same high level of support. If they ever need help with their website, our team is there to assist quickly and professionally.
This shared support structure means you can run your business knowing that both you and your customers are backed by a reliable and experienced team.
It allows you to focus on what matters most. Growing your business, supporting your clients and building long term relationships.
A Team That Grows With You
As your business grows, the support around you grows too. From onboarding new clients to managing website updates and technical questions, our team is there to help you scale your business smoothly.
Many franchisees say this is one of the biggest reasons they chose it’seeze. You get the independence of running your own business with the confidence of having a full support team behind you.
Annual franchise conference
Join us at our annual conference, where the entire it’seeze franchise network comes together. It's an opportunity to connect with other franchisees, share experiences, and gain insights from Head Office through workshops and strategy sessions.
At the most recent conference, we also gave franchisees an exclusive first look at our Lightning platform, a major step forward for our technology and our business proposition. You can read more about what was shared and why this is such a pivotal moment for the it’seeze franchise in our blog here.
Hear from our network
Our franchisees value the support and training we provide
"I can focus on meeting people and not have to worry about everything else. This franchise makes it as easy as possible"
Stephen Bennett, it’seeze Penzance
"They may be a long way from Yorkshire, but distance makes no difference to the excellent support."
Garry Stewart, it’seeze York
"The ongoing support and training have helped me continually grow my business."
Ann Naylor, it’seeze Windsor
Ready to start your journey?
With our comprehensive support and training, you're set up for success from day one.
Take the first step towards building your own thriving web design business.